• Graduate program
    • Why Tinbergen Institute?
    • Program Structure
    • Courses
    • Course Registration
    • Facilities
    • Admissions
    • Recent PhD Placements
  • Research
  • News
  • Events
    • Summer School
      • Inequalities in Health and Healthcare
      • Research on Productivity, Trade, and Growth
      • Behavioral Macro and Complexity
    • Events Calendar
    • Tinbergen Institute Lectures
    • Annual Tinbergen Institute Conference
    • Events Archive
  • Alumni
  • Times

Bolhaar, J., Ketel, N. and van der Klaauw, B. (2020). Caseworker's discretion and the effectiveness of welfare-to-work programs Journal of Public Economics, 183:1--19.


  • Affiliated authors
    Jonneke Bolhaar, Nadine Ketel
  • Publication year
    2020
  • Journal
    Journal of Public Economics

In this paper we focus on the role of caseworkers in the assignment and take-up of welfare-to-work programs. We conduct a field experiment that generates exogenous variation in the assignment of caseworkers to different policy regimes. The experiment allows us to provide evidence on the effectiveness of welfare-to-work programs and to study how caseworkers exploit their discretion in assigning these programs to welfare recipients. We find substantial heterogeneity in how caseworkers assign welfare-to-work programs. Participation in the experiment and learning about the effectiveness of the different programs do not induce caseworkers to focus more on the effective programs. Obtaining knowledge about welfare-to-work programs is thus not enough to improve policy, also effort on implementation is required.